About the Shipment & Delivery

We currently ship to the United States, United Kingdom, and Canada only.

How Long Is The Lead Time?

Lead time is the total duration from placing an order to receiving the goods.

Lead Time of Custom Picture Baseball: 15-20 working days.
Lead Time of Custom Picture Rugby: 15-20 working days.
Lead Time of Custom Picture Light Frame: 10-13 working days.
Lead Time of Custom Picture Lunar Moon Light: 12-16 working days.
Lead Time of Custom Picture Silver Jewelry: 15-20 working days.
Lead Time of Custom Picture Pet Urn: 20-30 working days.
Lead Time of Custom Pet Coffee Mug: 20-30 working days.
Lead Time of Custom Gold Foil Banknotes: 10-15 working days.
Lead Time of Customized Pet Food Tray : 20-30 working days.

Please Note:

The above timeframes apply to orders shipped to the US, UK, and Canada using standard shipping.
Some orders might take longer due to delivery bottlenecks, supplier issues, or holidays. In peak seasons, delivery may take 5-10 additional working days.
International Orders may face delays due to customs. We appreciate your understanding.

What Express Logistics Companies Do We Use?

Orders over $200: Shipped via FedEx/DHL/EMS/China Post-USPS. A signature is required upon delivery.
Orders under $200: Shipped via China Post/Epack.

How Much Is The Shipping Fee?

We offer Free Shipping to the United States, United Kingdom, and Canada!

How Can I Track My Order?

You can track your order in two ways:

Enter your order number on our Order Tracking page.
Use the tracking link in the confirmation email.

Note: It may take 3-5 business days for your package to appear in the carrier’s system.

Incorrect Address?

Ensure your address is correct at checkout. We cannot be held responsible for orders delivered to the wrong address or if you redirect the parcel after it leaves our warehouse.

Contact Us

If you have any other questions, please do not hesitate to contact with us.

Company: Guangxibaitumaoyiyouxianzerengongsi
Address:A2-12-05 2nd Floor, Guanghuidonghucheng, No.188, Road Heping, Gangbeiqu, Guigang City, Guangxi Province, China
Name: Ms. Yan Pan
Email: [email protected]
Tel: +86 19378585388